PACKED FOR THE OBJECT
Packaging is selected according to form, scale, weight and vulnerable details rather than a single default box.
SHIPPING & DELIVERY
SHIPPING
& DELIVERY
From documented object to protected arrival.
Every LITHMORA work differs in scale, weight and physical structure. Delivery planning therefore follows the work itself and the destination it is travelling to.
EXPLORE DELIVERY
THE DELIVERY STANDARD
Protection Begins With the Object.
Delivery planning follows the physical work: its scale, weight, projections, surface character and destination. The method is selected around the object rather than forcing every object into one shipping class.
DOCUMENTED BEFORE DISPATCH
The exact work is matched to its order and archive identity before it leaves LITHMORA.
TRACKED WHEN SUPPORTED
Tracking details are provided when supported by the delivery service selected for the order.
DELIVERY BY SCALE
Small archive works and large singular pieces may require different packing and delivery arrangements.
FROM ARCHIVE TO DOOR
The Work Moves Through a Record.
The order, the exact physical work and the delivery details remain connected through the handover process.
ORDER CONFIRMED
The order and destination details are received through Shopify and the exact work is reserved for that order.
PACKING ASSESSMENT
Scale, weight, projections, cavities and delicate carved areas are considered before protection is selected.
DISPATCH
The available delivery method is selected for the work and destination, with shipment information prepared when available.
DELIVERY
The work remains protected until arrival; unpacking begins only after the external parcel is inspected.
PACKAGING BY OBJECT
Packed for the Work, Not the Box.
Natural-stone sculptures differ in geometry and mass. Protection is therefore built around the vulnerable areas of the individual work.
- Surface separation and abrasion protection.
- Movement control inside the package.
- Protection around cavities and projecting details.
- Outer packaging selected for the object's physical requirements.
- Weight and centre-of-mass assessment.
- Structural support around the main body of the work.
- Expanded packaging class where required.
- Delivery method reviewed individually when ordinary parcel service is not appropriate.
THE PACKAGE IS DESIGNED AROUND THE OBJECT — NOT THE OTHER WAY AROUND.
SHIPPING RATES & DESTINATIONS
Calculated for Your Order.
Available delivery methods and shipping charges are shown at checkout after the destination is entered. The available rate remains specific to the works in the order and the current shipping configuration.
DESTINATION
Availability depends on the active markets, shipping zones and services serving the delivery address.
OBJECT
Weight, dimensions and delivery class can affect which methods are available for a particular work.
SERVICE
Checkout displays the delivery methods currently available for that order and destination.
LIVE DELIVERY RATES
Estimate Shipping for Your Order.
Rates are requested from Shopify for the works currently in your cart and the destination entered below.
FINAL DELIVERY OPTIONS REMAIN AT CHECKOUT.
CHECKOUT IS THE LIVE SOURCE
The estimator reflects the current cart and destination, while Shopify checkout remains the final source of available methods and charges for the actual order.
INTERNATIONAL DELIVERY
Across Borders, Still One Object.
International availability depends on the destination, object size and the delivery services currently configured for the order.
CUSTOMS
Customs procedures vary by destination and may require information from the recipient or carrier.
DUTIES & TAXES
Duties, taxes and import charges, where applicable, are handled according to the destination and checkout configuration in effect at purchase.
DELIVERY ACCESS
Large works, remote areas or destination restrictions may require review before an appropriate service is available.
TRACKING & ARRIVAL
Receive Before You Display.
Once dispatched, available tracking details are provided when supported by the selected service. On arrival, inspect the external parcel before moving directly to display.
BEFORE OPENING
Inspect the outer package and document obvious transit damage before unpacking.
UNPACK WITH SPACE
Use a stable surface with enough room to support the work from its main body or base.
KEEP THE PACKAGING
Retain suitable protective packaging when practical, especially for future relocation.
CHECK THE OBJECT
Compare the work with its documented photography and note any change before display.
DELIVERY CONCERNS
If Something Is Not Right.
If the parcel or object appears to have been affected in transit, contact LITHMORA promptly and avoid discarding the packaging before the situation is documented.
PLEASE RETAIN
LARGE & SINGULAR WORKS
Delivery, Considered Individually.
Some works require a different packaging or delivery class because of their scale, weight, geometry or destination. For unusual pieces, LITHMORA can review the delivery requirement before purchase.
WEIGHT & SCALE
STRUCTURAL SUPPORT
DESTINATION ACCESS
SERVICE AVAILABILITY
ENQUIRE ABOUT DELIVERY
DELIVERY QUESTIONS
Shipping FAQ.
General guidance is below. For the actual order, current checkout options and the individual work remain the final reference.
READY FOR THE JOURNEY
Packed for the Object.
Ready for the Journey.
From archive-scale pieces to singular works, delivery begins with the physical object itself.