Shipping policy

Shipping Policy

Last updated: August 22, 2026

1. Processing Time All orders are processed within 2–5 business days. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons, processing times may be slightly longer.

2. Shipping Times Estimated delivery times after dispatch:

• United States: 7–15 business days
• Europe: 10–20 business days
• Asia-Pacific: 7–14 business days
• Rest of World: 14–30 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.

3. Shipping Rates Shipping costs are calculated at checkout based on destination and order weight. Free shipping may be available for orders above a certain threshold — please check our current promotions.

4. Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

5. Customs & Duties International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

6. Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

7. Incorrect Address Please ensure your shipping address is correct at checkout. Lithmora is not responsible for orders delivered to an incorrect address provided by the customer.

8. Contact For shipping inquiries, please contact us at www.lithmora.com.